Description
ENGAGE IMS/CAD suite is an integrated Call-Center solution for public & private safety organizations providing all the tools for call & incident management, computer aided dispatch, operational resource management and disparate crucial information data integration. It allows seamless interconnection of control centers and the field by deploying mobile dispatch capabilities on smartphones, and tablets allowing field personnel to update event details, access databases, and exchange rich media messages.
Based on a highly modular and reconfigurable S/W platform and a reliable, distributed Event Driven architecture, ENGAGE supports comprehensive incident control and dispatching for Public Safety offering an unmatched combination of speed, reliability, and features adaptive to highly complex communication environments.
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